FAQ | Ferguson Developer Portal

Why has Ferguson decided to open up its API?

Ferguson welcomes innovation and constantly continues to change the way we do business.. We decided to open up our APIs to be able to support you, the developer, in your never-ending journey of continuous improvement. Help us do things better. Help us help you.

How might I use the content that’s made available through Ferguson API?

Please refer to Ferguson’s Terms of Use for guidelines.

How can I reach out to Ferguson to discuss a potential partnership opportunity?

Please reach out to api.team@ferguson.com if you would like to evaluate potential partnership opportunities.

How do I integrate my services into Apigee?

Please review this document that describes Apigee consumption requirements. Requests can be sent to api.team@ferguson.com. Approved requests will be backlogged and prioritized to meet business need.

How do I create a developer app?

If you would like additional access, (i.e. the ability to create your own developer app on this portal), please create a request through Contact US form and provide contact details about your request and include why you need access. Your request will be evaluated and handled accordingly.

Can I hard code location keys or links from the API response into my code to reduce API calls?

Hard coding any information is strongly discouraged since data or data formats can be changed at any time. Instead, please consider checking our API documentation for any updates or changes so you can remain synchronously integrated with us.

What is the default quota for API requests?

APIs do not have default quota.However can we set quota limits,by using a quota policy in Apigee.

Can the API handle concurrent calls?

Apps can make multiple concurrent connections/calls to back end services. The number of concurrent connections can be limited/set by concurrent rate limit policy in Apigee.

What data format is supported by your APIs?

We primarily support JSON format but please refer to our API documentation for specifics.

What datasets does the API cover?

Ferguson APIs pull data from a variety of sources. Please refer to our API documentation for specifics.

Why do I receive “No valid access token found” when calling /oauth/info?

Check if your access token is valid and not expired

Why am I getting 4XX and 5XX errors?

Error 4xx

This series mainly addresses errors occurring on the client side.

Bad request- 400

Unauthorized- 401

Forbidden- 403